Welcome to stillwall.shop. Before using this website and its services, please carefully read the following Terms and Conditions. By accessing this website or placing an order, you signify your agreement to the entirety of these terms.
I. Website Usage
This website provides sales services for wall art products exclusively to users located within the United States. Users must comply with all applicable local laws and regulations while using this website and must not use it for any unlawful purposes.
II. Orders and Payment
All orders enter the processing workflow immediately upon successful payment.
Order Processing Time: Processed on the same day (within 24 hours).
Once an order is confirmed, it proceeds to the warehouse for picking, packing, and shipping.
III. Shipping and Delivery
We partner with reliable logistics providers to ensure the prompt delivery of your orders.
Shipping Time: Approximately 2 days (within the United States).
Actual delivery times may experience slight delays due to weather conditions, public holidays, or other logistical factors.
Tracking information is provided for all orders.
IV. Return and Refund Policy
We offer our customers a standard after-sales guarantee:
Return Period: Return requests may be submitted within 30 days of receipt.
Items must remain in their original condition—unused and with intact packaging.
Refund Processing: Refunds are processed within 3 business days; the actual time it takes for the funds to appear in your account depends on your specific payment method/channel.
V. Limitation of Liability
To the fullest extent permitted by law, this website shall not be held liable for any losses resulting from force majeure events (such as natural disasters, shipping delays, system failures, etc.).
VI. Special Notice
Due to a recent and sustained rise in overall operating costs, coupled with extended collection cycles for certain accounts receivable, the company is currently facing significant operational pressure. Consequently, we have adjusted our business strategy and initiated a limited-time, loss-making clearance sale. This promotion applies only to current in-stock inventory and is available while supplies last.
During this clearance period, the prices of select products have been significantly reduced to optimize our inventory structure and to show our appreciation to our customers in the United States.
VII. Updates to Terms
We may update these Terms of Service periodically. Any updates will become effective immediately upon their publication on this page; we recommend that you review this page regularly.
Thank you for choosing stillwall.shop. We are committed to providing our customers in the United States with efficient, reliable wall art products and an exceptional shopping experience.
