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PRIVACY POLICY

Welcome to stillwall.shop. We place great importance on your privacy and the security of your personal information. This Privacy Policy is designed to explain how we collect, use, store, and protect your information, ensuring transparency and peace of mind as you use our website services.

I. Information Collection

When you visit or use our website, we may collect the following information:

Basic identity information (such as name, email address, and shipping address)
Order and transaction information
Browsing behavior and device information (used to optimize the website experience)
Customer service communication records

We collect only the information necessary to provide our services.

II. Use of Information

The information we collect will be used for the following purposes:

Processing orders and arranging delivery
Providing customer service and after-sales support
Optimizing website functionality and user experience
Sending order notifications and essential service-related information

We will not sell or rent your personal information to any third parties.

III. Information Protection

We implement reasonable technical and administrative measures to prevent information loss, misuse, unauthorized access, or disclosure, thereby ensuring the security of your data.

IV. Third-Party Services

During the order processing and logistics delivery stages, we may collaborate with third-party service providers (such as logistics companies and payment platforms). These third parties will use your information only to the extent necessary to fulfill the services required.

V. User Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request the deletion of your data (to the extent permitted by law)
VI. Special Notice

Due to the recent continuous rise in overall operating costs and the extended collection cycles for certain accounts receivable, the company is currently facing significant operational pressure. Consequently, we have adjusted our operational strategy to launch a limited-time, loss-making clearance sale event. This adjustment will not affect our commitment to protecting user privacy and data security.

VII. Policy Updates

We may update this Privacy Policy from time to time; any updates will become effective immediately upon their publication on this page.

Thank you for trusting stillwall.shop. We remain committed to providing our customers in the United States with a safe, reliable shopping experience and high-quality art products and services.